ABOUT THE FLOPPY BINKERY
We founded The Floppy Binkery with one goal in mind: providing unique and healthy treats for your fur babies. Our passion for animals has driven us from the beginning and continues to drive us into the future. We only use the best ingredients while also taking the time to ensure each treat looks its best before going to your baby. We strive to make the entire shopping experience as rewarding as possible. Check it out for yourself!
Available Hours: 9 AM - 7 PM (EST)
The best way to contact us and get an immediate response is by using the Contact Us form above or the "Let's Chat!" button below.
If you send us an email directly, response times may take longer than expected due to emails getting lost or buried.
Thank you for shopping with us! We are fully committed to protecting your privacy. We collect statistical information on the products and pages you view. We analyze that information to enhance your shopping experience with us. When you place an order, we collect basic information such as your name, address, phone number, email address, and credit card information. We use this information to process and ship your order, to contact you regarding your order, and to answer any questions you may have. Your personal information will be used for the specific reasons above only.
We use your Internet Protocol (IP) address to identify you and possibly to gather general demographic information.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or to send updates about our company. For these purposes we may contact you via email, telephone, or text messages.
There are several features on our site that allow you to easily share a product or other valuable information with your friends. Any e-mail addresses provided to us in the use of these features are used solely to deliver that particular e-mail. They are NOT retained in our database.
The Floppy Binkery is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.